When's this work happening?
Early Monday morning, 8th February.

What does it affect?
Our telephone support.

How long will it take?
Up to an hour.

What does the work involve?
We are carrying out some maintenance to our phone system, in order to allow for future updates and expansion of the platform.

Am I likely to notice the work?
Yes, customers will be unable to contact our main contact centre for approximately 10 minutes during the maintenance window.

Is there anything else I need to know?
Yes, you will still be able to raise tickets via our website for the attention of our support team.

Kind Regards,

Chris Parr
Customer Support