When's this work happening?
Tomorrow morning, 24th February.

What does it affect?
The database servers used for the automatic configuration of customers' routers -
http://community.plus.net/blog/2009/08/06/router-setup-the-easy-way/

How long will it take?
About thirty minutes.

What does the work involve?
Upgrading the software on some of the servers and pointing database requests at a different machine to the one that's currently in use.

Am I likely to notice the work?
For about ten minutes during the maintenance window, automatic router configuration will not work. It's very unlikely that any customers will be trying to set their equipment up this early in the morning so we don't think anybody will notice.

Is there anything else I need to know?
No.

Kind Regards,

Bob Pullen
Customer Support