When's this work happening?
Early tomorrow morning, 19th August.

What does it affect?
The routing of broadband traffic across BT Wholesale's network.

How long will it take?
Up to four hours.

What does the work involve?
We have received notice from our suppliers about a period of planned engineering works that is scheduled to be carried out early tomorrow morning.

Am I likely to notice the work?
Our suppliers have advised that some broadband customers may experience a five minute outage at some point during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to switch off their equipment for 30 minutes before powering it back up and attempting to reconnect.

Kind Regards,

Bob Pullen
Customer Support