When's this work happening?
This evening, 26th August into tomorrow morning.

What does it affect?
The telephone system used by our Customer Support Centre.

How long will it take?
Up to ten hours.

What does the work involve?
We are migrating our internal telephony platform across to a new system with improved functionality.

Am I likely to notice the work?
It's unlikely. Some of our support numbers will not work for a brief period of time during the maintenance window, however this part of the work has been scheduled for the early hours of the morning to minimise disruption.

Is there anything else I need to know?
No.

Kind Regards,

Bob Pullen
Customer Support